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What We Do

What you should Frequently Ask of your Insurance and Agent.

We look out for our clients from the very beginning. First, we work hard to research, gather and compare quotes from our select partner companies to find the most fitting and competitive option for your insurance. Then we present you with multiple options and go over any questions or concerns you may have. After we find the right policy, our clients know that we are always just a phone call away if they have any insurance questions down the road.

We look out for our clients from the very beginning. First, we work hard to research, gather and compare quotes from our select partner companies to find the most fitting and competitive options for your insurance. We present you with multiple choices and go over any questions or concerns you may have. After you select the right policy for your needs, we are always just a phone call away to answer and insurance questions along the way.

We’re different because we care about our clients. Genuine concern is the difference between an average insurance agency and the Richard Soo Hoo Insurance Agency. If an agency doesn’t care about their clients, then nothing else matters.

Give us a try and feel the difference for yourself!

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If you are with a direct carrier like Geico, Amica, or Liberty Mutual, this is what you should know. You are on your own! Try asking them what coverage you should buy, try asking them what you should do during a claim, or try asking them to compare their coverage to another company. You won’t get far and whatever help you do get won’t come easy. Think about it, if you have a claim, whose side is the company really on? Yours or their own? If you think that none of that matters because the price you’re paying is so low? Well, you’re going to get what you paid for.

So, how are you supposed to know what you are missing? A recent example, we helped a homeowner who thought the only company available was the Massachusetts FAIR Plan. We saved her hundreds of dollars, increased her coverage, and lower her wind deductible when we placed her with an insurance company that only offers policies through agents. It’s good to check your options with direct insurance companies, but it’s a best practice to use Richard Soo Hoo Insurance Agency as your last call. Not only do we have access to markets that regular consumers don’t, but we also can help you compare the options that you’ve already received so you know what you’re getting for your money.

To list just a few reasons:

  • There is no added cost to you and you end up having a knowledgeable ally to help you when stuff gets confusing or complicated.
  • You will deal with local insurance professionals like Libby & Rich and not a call center.
  • You will get access to dozens of insurance providers most of which you cannot get on your own.
  • You will receive independent insurance advice you can trust.

Ask yourself does you current agent…

…Contact you each year to discuss your options or present you with better ones? We do.
…Come out to be there if the insurance company wants to inspect your property? We do.
…Help you manage your claims and communicate with the insurance company? We do.

We look out for our clients from the very beginning of our relationship. We present you options for your insurance coverage, give you our suggestions on what coverage to take, and then after you’ve purchased a policy we continue building our relationship. We return your phone calls, answer your questions, and are there for you as your life changes or when you need our help.

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