Join Our Team at Soo Hoo Insurance Agency

At Sterling Insurance Group, we’re dedicated to building and supporting niche independent insurance agencies, including Soo Hoo Insurance. Our team serves communities across Massachusetts, providing clients with personalized and reliable insurance solutions. If you’re driven to make a difference, grow professionally, and thrive in a collaborative environment, explore a career with us. Join a network that values innovation, service, and community impact.

  • Personal Lines - Insurance Agent

    No experience required. This is a support role that focuses on renewals and other processing functions. Candidate will be required to obtain a MA Property & Casualty License. Learn from the best and start a career in the insurance industry. Chinese language ability is preferred.


    Primary Location:     Boston, MA

    Schedule: Full-time; m-fri 8:30a-4:30p

    Pay: $65k annually salary paid bi-weekly.

    Primary Location: Boston, MA

    Schedule: Full-time

    Apply Now

  • Commercial Lines - Insurance Agent

    Requires 5+ years of experience with active MA P&C License and advance insurance designations. This role focuses on insurance renewals and sales of commercial lines, a focus on restaurants and advanced knowledge of excess & surplus lines. Chinese language ability is preferred.


    Primary Location:     Boston, MA

    Schedule: Full-time; m-fri 8:30a-4:30p

    Pay: $78k+ annually salary paid bi-weekly. Pay is commensurate with experience.

    Apply Now

  • Entry Level Director of Operations

    We are seeking an entry-level Director of Operations with a strong background in Commercial and Personal Lines. With over 10 years of experience in the insurance industry, the ideal candidate has developed exceptional skills in managing client relations, streamlining operations, and ensuring compliance with industry standards. Experience with bilingual Agency workflows or ability to speak Mandarin or Cantonese is a plus.

    Primary Location: Boston, MA

    Schedule: Full-time; m-fri 8:30a-4:30p

    Pay: $90k+ annually salary paid bi-weekly. Pay is commensurate with experience.

    Apply Now

What we look for:

We’re looking for talented individuals who strive for excellence and have a passion for helping others and solving problems. Education is a primary pillar at Soo Hoo Insurance and we strongly encourage a MA Property and Casualty license, which is one of the elements for a successful insurance career.

Critical personality traits for success at Soo Hoo Insurance include:

  • Ability to multi-task, problem solve, follow-up and adhere to deadlines

  • Strong oral and written communication skills

  • Prompt, Attentive and Professional conduct and manner

  • Exhibits a love of learning and technology

Equal Opportunity Employer.

Duties and Responsibilities:

  • Provide exceptional service, consultation and insurance education to clientele

  • Demonstrate and articulate thorough understanding of insurance products, services and coverage

  • Provide consultative approach to identify and respond to client needs

  • Underwrite and evaluate risks to ensure proper coverage is placed

  • Review monthly renewal list and be sure policies are renewed and bound by expiration date

  • Act with honesty, integrity, and in compliance with Agency’s fiduciary responsibility

  • Strong attention to detail and conscientious, thorough approach to work

  • Act in compliance with all agency required workflows, policies, procedures including all required documentation

  • Understand and fully utilize available technologies and equipment to maximize service and efficiency

  • Document all client and company activity in agency management system

  • Perform duties in responsive, timely manner, escalating to manager when necessary

  • Ability to understand how details relate to “big picture” concepts

  • Ability to interact professionally and courteously with employees, clients, carriers and vendors etc.

  • Assist and direct clients to appropriate resources in claim situations

  • Ability to take own initiative and be resourceful

  • Networking and community involvement encouraged

Full-Time Benefits:

  • A high-tech luxury office with every necessary tool and professional environment.

  • Every federal holiday off with pay, plus two bonus days (13 paid holidays off).

  • Minimum of 3 weeks paid time off (depends on experience).

  • Qualifying employees participate in a Growth Incentive program.

  • Employer sponsored medical insurance.

  • 401k Retirement Plan with employer match.

  • Paid professional development including licensing and insurance education.

  • Flexible and understanding management.